Hassle Free Returns
HockeyShot understands that even the most thoughtful-gift giver can’t get it right all the time!
To ensure your loved ones are able to exchange their HS Swag because it’s not the correct size or return any of our training aids because maybe they already have them, we offer our customers the following Return Policy:
- WE PAY THE RETURN SHIPPING FEES!
- WE GIVE 100% CASH BACK! * The original cost of shipping will not be refunded.
- 120-DAYS FOR RETURNS AND EXCHANGES!
We realize shopping online has its limitations, like not being able to physically hold a product before you purchase it. All we ask upon returning or exchanging an item is that it be unused and in the original packaging with an attached receipt. . *Excludes Extreme Glide Synthetic Ice.
Step 1. Please call 1-888-417-SHOT (7468) to obtain a Return Authorization (RA) # and Return Shipping Label. IMPORTANT: Make sure to clearly mark your Order # and RA # on the outside of the package.
Step 2. Fill out our Return & Exchange Form, please click here to print out the form.
Step 3. Send the item with its original packaging to:
HockeyShot.ca Returns Dept.
2160 Buckingham Road
Oakville, ON, L6H 6M7